The establishment explains that it wants to prevent any inconvenience caused by young customers, after having received numerous complaints about it.
Who has never experienced this situation: you are finally sitting in this restaurant that you have been looking at for several weeks, your dish is ordered and you are only waiting for one thing, to enjoy the moment in peace. Not to mention the sudden screams of a child running around the tables, followed by his parents’ (unsuccessful) attempts to silence him. Your evening doesn’t fall into the water, but the moment is partly wasted.
In Singapore, a restaurant seems to have found the answer: Angie’s Oyster Bar & Grill, a brand specializing in oyster-based recipes, announced in early September the introduction of a tax for parents whose children would show too much noise. The minimum cover charge, about 10 Singapore dollars (about 7 euros), is added to the bill when leaving the table. According to the establishment, the measure is not intended to prohibit the passage of children through its doors, but to prevent any annoying situation for customers and their staff. The management explains that it has received numerous complaints from its clients on this subject: “cThis type of situation is not only dangerous for servers handling sharp utensils and often very hot food; it is also disrespectful towards other customers who wish to have a quiet and peaceful timehe told Singaporean news outlet CNA.
A “win/win” approach for all
The announcement of this overload has generated a lot of negative reactions online. The property has received many comments on Google from parents unhappy with the implementation of this tax. We do not know if they are customers, but the restaurant defended itself against any discrimination: “We do our best to discourage self-centered attitudes and foster mutual respect among all customers.“. Proof of the effectiveness of this new policy: Within weeks of creating this rule, Angie’s Oyster Bar & Grill saw a decrease in complaints from its hosts mentioning the presence of unruly children.
The brand even explains that it has not had the need to sanction anyone so far: “The vast majority of our customers accept this measure, which makes your experience in our restaurant much more pleasant. We sincerely believe that this is a win-win approach.“. Japan Airlines also uses a similar approach in the air: when booking a ticket for a flight on its site, the company indicates the seats occupied by children under two years of age. Therefore, it is possible to choose a seat away from these young people. passengers, which can often interfere with everyone’s peace of mind.Prevention is better than cure.